Delivery Information

Delivery Information

Do you ship internationally?

yes.

How long does delivery take?

Delivery timeframes take 2-45 days depending on your location.

We will use our best endeavours to meet stated timeframes for delivery, however many factors (some of which are beyond our control) can affect these timeframes and we cannot guarantee that they will always be met.

If you are not at home at the time of delivery you will be left a card inside your mailbox requesting you to contact the postal service or pick up at your local post office.

You can view estimated shipping costs before you proceed to the checkout by adding your items to the cart .

For security purposes all items must be signed for and cannot be left at your premises without a signature.

On the very rare occasion that a parcel may go missing we need to lodge an investigation . This investigation can take 5-25 working days to complete.

We do not have stock levels on our website and when you place your order it may be in or out of stock.

If in stock your order will be dispatched and delivered within 3-25 working days depending on your location.

If your item is out of stock we will contact you via email advising you.

Suppliers can also run out of stock and sometimes this causes unexpected further delays.

If you are ordering furniture, some suppliers only make to order and this may take up to 12 weeks to arrive.

Some larger furniture items are pick up in stores only (This is in the product description).

 

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